Freeing fee-earners from intake and document review

Solicitors lost billable hours to client intake, chasing documents, and wading through long files before they could advise. Prospective clients often waited too long for a first response and went elsewhere.

Document triage — reading, summarising, and flagging issues in lengthy contracts and reports — pulled fee-earners away from the work they were trained for.

A client intake and qualification agent that responds to new enquiries instantly, gathers the right details, and flags potential conflicts — so a lawyer is always in the loop but the grunt work is done before they pick up the file.

A document review assistant that summarises long files, extracts key clauses and dates, and highlights risk areas. Confidentiality is built in from the ground up; a lawyer reviews all output before it moves forward.

New enquiries get an immediate, structured response — no prospect waits overnight. Intake is faster and more consistent. Fee-earners spend their time advising clients, not on document triage.

The firm takes on more work at the same headcount.